Tag: Tamper code

Clear tamper code, solution to tamper mode, and error indicator. If your meter is in tamper mode or is showing an error indicator, the best thing is to use the clear tamper mode to get it cleared. Hence, it is important for all prepaid meter users to know how to check the clear tamper code and use it to remove the meter's tamper mode. If you don’t know how to get and use the code, no cause for alarm; we got you covered. The prepaid meter clear tamper code is a set of 20-digit unit codes that can be entered in the meter’s customer interface unit to clear the tamper mode and other associated errors. This code can only be obtained from the distribution company. So, if you need the code, it is best to reach out to your electricity provider and request the code. However, if you contact your disco for a clear tamper code, you will be asked to provide our full name and meter number. Ensure that these details are handy for a seamless experience. What is the Clear Tamper Code? The prepaid meter clear tamper code is a resetting code that allows authorized prepaid meter users to restore the meter to default after tamper mode might have been triggered. Once a correct clear tamper code is entered, it will clear any error indicators and optimize your meter’s security. The primary function of a clear tamper code is to reset the prepaid meter system after a tamper event has occurred. So, if your meter’s tamper mode is activated, it can be removed with the code. How does the Clear Tamper Code work? While the working principle of a clear tamper code varies depending on the meter type, the general principle involves entering a unique 20-digit code into the customer interface unit (CIU) of the meter the same way you normally recharge your meter. It is important to note that it is only the electricity distribution company covering your zone that will be able to give you this unique code. So, the clear tamper code can be obtained elsewhere other than from the electricity provider. Once the codes are entered correctly, the prepaid meter system will acknowledge the reset command and return to its default state. At this point, the tamper mode or error indicator will be cleared, allowing the meter to start monitoring and measuring energy consumption. How to Check Clear Tamper Code You can only get the clear tamper code from your disco. So, the unique 20-digit code can only be sent to you whenever you request it from your electricity provider. So, to get/check your code, you will need to contact your disco’s customer care unit or visit any of their outlets nearest to you and request a clear tamper code. Once you request the code, they will send it to you the same way you normally receive your recharge token. However, when reaching out to your electricity provider, you will be required to provide your full name and your meter number. How to Enter the Clear Tamper Code To clear the tamper mode or error indicators in your meter by entering the clear tamper code, you will need to follow a similar procedure as that for token recharge. Request a clear tamper code from your electricity provider. Enter the 20-digit code on your customer interface unit (CIU) when there is a power supply. Cross-check the codes to ensure that you entered them correctly. Click on the enter button on the CIU, and the tamper mode or error indicators will be cleared, and your meter will work again. And that’s all. Is the tamper code free? Yes, the tamper code is free. You can get the code by reaching out to your utility provider and requesting it. You will be asked to provide your full name and meter number before the code can be sent to you. The most important thing is that you don’t need to pay a dime before you can get the tamper code. Does the Tamper Code expire? The tamper code doesn’t expire. Meanwhile, you may need to update it once in awhile. It is important to note that some electricity distribution companies in Nigeria normally give three different sets of tamper codes when customers request them. So, if you request the code and they send three different codes to you, you’re expected to enter only one of the code sets while keeping the remaining two for future use should the need arise. Conclusion We have discussed extensively on prepaid meter clear tamper code and how to check it. So, if your meter is in tamper mode or is showing an error indicator, we strongly recommend that you follow the guide outlined in this article to get tamper code and then use it to clear the tamper mode on your meter.